Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
FAQ
How can I get my order tracking number?
You can get your order tracking number via a shipping confirmation email.
Do you provide size information?
Yes. Each product page includes a detailed size chart. Still unsure? Feel free to reach out at support@byoldmoney.com we’re happy to help.
What is your return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Return shipping costs are the responsibility of the customer, unless the item arrives damaged or incorrect. In such cases, we will cover the return costs.
Please allow up to 14 days for us to process and credit your refund to your account once we receive your return.
What should I do if my order arrives damaged?
If your order arrived damaged, please reach out to us within 7 days of delivery. Simply email support@byoldmoney.com with:
– Your order number
– Clear photos of the damage
– A short description of the issue
We’ll make it right as quickly as possible.
Do you ship to the UK?
Yes. We currently only deliver to the UK
What payment methods do you accept?
You can pay securely using the following methods: Shop Pay, Visa, Mastercard, Diners Club, Discover, Apple Pay, and Google Pay.
How can I cancel my order?
You may cancel your order within 24 hours of placing it. After this period, the order will already be in processing and cannot be cancelled. You may still return the item after delivery, following our return process.
Where do I enter my discount code?
You can enter your discount code at checkout. On the checkout page, look for the “Discount Code” box, type in your code, and click “Apply.” The discount will be reflected in your total. If you have any issues, feel free to contact us.
Do you have any further questions?
If your question has not been answered above, our customer service team will be happy to help.
Contact us here:
Contact form: https://byoldmoney.com/pages/contact
Email: support@byoldmoney.com
Tel.: +44 7865009927
Our customer service responds within 12-24 hours on working days (Monday-Friday)